Shipping / Rates:
Highs And Lows aim to fulfill all orders as soon as possible, generally you should receive a tracking number within 3 days of your purchase. Occasionally during periods of high order volume, such as a promotion or holiday, shipment processing can exceed the 3 day window. Orders placed over the weekend or on holidays will be shipped the following business day.
Express delivery orders are shipped as fast as possible, but this can take up to 1-2 business days.
We are not responsible for any delays and/or damage caused in-transit by the delivery service or customs agencies.
If you have received a shipping notification, we are unable to make any changes to your order.
Orders within Australia are free of charge if total spend is over $150, any orders below this amount incur a $7.50 shipping charge. Orders outside of Australia incur a shipping charge dependant of the total order spend and location.
All orders will receive individual tracking numbers which are provided once the parcel has left the Australia Post depot. Please allow up to 2-3 business days before tracking is provided.
- We are not responsible for any lost, stolen, or damaged shipments.
- We cannot change or intercept a package to alter the delivery.
- We only ship to the billing a ddress provided at checkout.
- Delivery times may vary based on location.